How to get Free Sprite at the vending machine:
- Claim the coupon first by scanning the displayed QR Code. You can follow the instructions provided and will later receive a coupon.
- After successfully obtaining the coupon, you can swipe right. Next, the OTP will be displayed on the vending machine display. Please enter it correctly as the OTP will always change.
- If the OTP is entered correctly, you will receive a success notification and the light will turn green.
- Wait a moment and then you can immediately check the pickup location.
Q: Why did it succeed but the Sprite bottle did not come out?
A: Make sure you have successfully claimed and entered the code displayed on the machine and received a success notification. Then wait a moment for pickup and check by opening the pickup compartment cover. The bottle not coming out could be due to several reasons: the same OTP code was also used by another user, you are too close to the sensor on the machine, or there is indeed a bug in the machine.
Q: Why does the OTP code I enter always show as wrong/expired on the vending display even though it is correct?
A: There are several possibilities. The code you entered was also entered by someone else, the code has changed but you entered the old code, or the stock inside the machine is currently empty.
We apologize for the inconvenience.
Q: What is the claim limit in one promo period?
A: Each user can only claim 2 times in one promo period.
Q: Why can't I claim and get a notification "You have exceeded the claim limit" even though I have never claimed before?
A: This indicates that you have claimed before with another account/email but still on the same device.
Q: If I can claim 2 times in one period, why can't I claim 2 times immediately on the same day/time?
A: We limit the number of claims on the same day. Please claim again 24 hours after receiving the last bottle.
Q: Why does the vending machine display not show QR and OTP?
A: If the display does not show QR/OTP, it means the surrounding temperature is not suitable for drinking Sprite. When the surrounding temperature gets hotter, it will appear again and you can claim again.